Guest favourite on Airbnb («Recomendación del viajero» on the Spanish site): what it is, what criteria it uses and how to get it

Short answer: "Guest favourite" (on Airbnb's Spanish website, "Recomendación del viajero") is a badge that Airbnb gives to the homes guests like most. It calculates it every day, listing by listing, from ratings, review comments, communication through the platform, host cancellations and quality issues. The minimum requirement is to have at least 5 reviews in the last 4 years, one of them in the last 2. It cannot be requested: it is earned with good stays and lost if they stop being good.

What exactly is it?

A collection of Airbnb's most loved homes, based, according to the platform itself, on data from more than 500 million stays. Its help pages speak of about 2 million homes in the collection (October 2026). Listings that have it show the badge in search results and on the listing page, and guests have a filter to see only those homes.

Each home is compared with others from around the world, from its country or both. If you have several listings, each one is assessed separately: one can have it and the one next door not.

What criteria does Airbnb use?

Airbnb publishes the factors, but not the minimum scores (October 2026):

Airbnb adds that other factors may apply and that they may change. As a reference, it says that in the listings in the collection the average rate of host cancellations and of quality issues reported to its team is around 1 %.

What are the "1 %", the "5 %" and the "10 %"?

Among the homes that meet the requirements, Airbnb shows a percentile ranking:

• Those in the top 1 %, 5 % and 10 % carry a gold trophy, the gold badge, a highlight at the top of the listing page and a label above the reviews. The 10 % one is only shown if there is at least one review in the last 2 years.
• Those in the bottom 10 % carry a label above the reviews, but only if they have previously received a communication from Airbnb about quality.

How is it different from Superhost?

The two can coexist: if you have both, the listing page highlights both. If you are a Superhost but your home is not in the collection, the Superhost badge is shown on the listing and in searches. As Superhost belongs to the owner of the listing, if a manager comes in as co-host they do not take it (co-host on Airbnb).

How is it lost?

Airbnb does not publish a procedure for losing it: it says the collection is updated every day with those factors. In practice, the badge depends on continuing to meet them: a run of weak ratings for cleanliness or check-in, cancellations by you, issues that guests report to Airbnb or having no recent reviews (none in 2 years) can take you out of the collection. In addition, Airbnb says that quality, ratings and cancellations also weigh in the order of search results.

On removed reviews: Airbnb counts the review removal rate both here and for Superhost, which can be withdrawn from anyone whose rate is high. Asking for a review to be removed makes sense when it genuinely breaks Airbnb's rules (removing an unfair review), not as a habit.

What do I do to get it?

Airbnb sums up what listings in the collection have: at least five reviews, excellent reviews, good scores in the six categories, a reliable track record and good communication on the platform. Translated to a holiday flat:

1. The first five reviews: they are the minimum to get in. Ask for them with a message after check-out (reviews).
2. Cleanliness: it has its own score, and a failure on arrival is paid for in the review (cleaning and bed linen).
3. Check-in: clear instructions, on time, and a lock that does not fail (locks and keys).
4. Accuracy: the photos and the text must be the real flat (photos, texts).
5. Value: a price in line with the season (prices and seasons).
6. Communication within Airbnb: the factor refers to communication on the platform, which is what Airbnb can see; reply through its messaging.
7. Do not cancel: every cancellation by you weighs here and for Superhost (cancellations).
8. Solve it before it reaches Airbnb: an issue the guest reports to customer service counts against you; a message halfway through the stay helps to fix it sooner.

What does a manager do with this?

A manager looks at the category ratings of each listing and corrects whatever drops (a bed, the Wi-Fi, the check-in instructions) before it becomes a trend. On Airbnb, the listing stays in the owner's account and the manager comes in as co-host: the listing's badge, the reviews and Superhost belong to the owner, and stay with them if they leave the manager.